What areas does Mindful Tech Help serve?

I provide in-home tech support throughout Washington County including Banks, Forest Grove, Hillsboro, Cornelius, and North Plains. For in-home visits further out, we can discuss the details during your free consultation call. Remote sessions are available anywhere.

Mindful Tech Help | Patient Tech Support for Seniors

Sound Familiar?

If any of these situations hit home, you're in the right place.

"My computer is so slow"

It takes forever to start up, programs freeze, and you're not sure what's using all the space.

"The Wi-Fi keeps dropping"

Internet works sometimes, doesn't work others. You've tried unplugging everything but it's still unreliable.

"I can't get my printer to work"

It worked before, now it doesn't. Scanning to PDF seems impossible. You just want to print one document.

"I'm locked out of my accounts"

Password resets aren't working, you're getting security warnings, and it's hard to keep track of everything.

"I don't know what I don't know"

You have a list of small problems that have piled up, but you're not sure where to start or who to trust.

"Family is too busy to help"

Your kids or grandkids try to help over the phone, but it's confusing and everyone gets frustrated.

You don't have to figure this out alone.

Get Help Today

Services

Help That Fits Your Needs

Whether you need someone in your home or prefer remote help, I've got you covered.

In-Home Tech Visit

1 hour

$80/hour, billed by the minute

Perfect for one main issue or a small list. I come to your home, fix what's not working, explain it clearly, and leave you with simple notes.

Computers, tablets, phones
Printers & scanners
Wi-Fi & internet issues
Written notes included

Book In-Home Visit

Extended Visit

2 hours

$160for 2 hours

For bigger lists or multiple devices. We work through your priorities in order and get as much done as possible in one trip.

Multiple devices
Longer priority lists
Complete device cleanup
Training & walkthrough

Book Extended Visit

Accounts & Passwords

1 hour

$80/hour

Focused help with account recovery, password organization, and feeling confident signing into important websites.

Password recovery
Account organization
Security guidance
You control your passwords

Book Password Help

Quick Remote Session

30 minutes

$40

Perfect for quick fixes: simple settings changes, email help, basic troubleshooting, and "how do I..." questions.

Settings & preferences
Email troubleshooting
Quick questions
Screen sharing

Book Quick Session

Best Value

Standard Remote Session

1 hour

$80

For one main issue or a small list. Account setup, password help, browser problems, and step-by-step coaching.

Account setup
Browser & email fixes
Software guidance
Patient walkthrough

Book Standard Session

Online Tasks Help

1 hour

$80

Help completing important online tasks: forms, document uploads, account creation — with calm, step-by-step guidance.

Online forms
Document uploads
Account setup
Explained as we go

Book Tasks Help

FREE

15-Minute Discovery Call

Not sure where to start? Let's talk. This free call helps us understand your situation and figure out the best next step together.

Review your main tech issues
Determine if I'm the right fit
Get a clear recommendation
No pressure, no obligation

Schedule Free Call

Fair billing: All services are billed by the minute, so you only pay for the time you use. If we finish early, you pay less.

How It Works

Simple, Stress-Free Process

From first contact to problem solved — here's what to expect.

Free Discovery Call

We start with a brief phone call to understand your situation. Tell me what's frustrating you, and we'll figure out the best approach together.

Schedule Your Visit

Pick a time that works for you. I'll send a confirmation with what to expect and any simple prep steps (usually just having your devices ready).

We Fix It Together

I work through your priority list in order. You'll know what I'm doing, why, and how to maintain things going forward. No mysteries.

Clear Notes & Next Steps

Before I leave, you get written notes on what was done and simple next steps. You'll feel confident and know exactly what to do if questions come up.

Start With a Free Call

Local & Independent

About

Hi, I'm Orion

I started Mindful Tech Help because I saw too many people feeling overwhelmed, rushed, or talked down to when they just needed simple, clear help with their technology.

I believe everyone deserves tech support that's patient, respectful, and actually helpful. That means no jargon, no sighing, no making you feel like your questions are silly (they're not).

My approach is simple: calm troubleshooting, clear communication, and practical fixes that last. I focus on getting results first, then explaining what changed in plain language so you feel confident after I leave.

Patient & Respectful

I never rush. Your questions are valid and I'll explain things as many times as needed.

Your Privacy Matters

You type your own passwords. I don't store personal information or keep copies.

Clear Documentation

You get written notes on what was done and simple steps for the future.

Reviews

What Clients Say

Real feedback from real people I've helped.

★★★★★

"Finally found someone who doesn't make me feel stupid for asking questions. Orion fixed my printer and explained why it kept disconnecting. Haven't had a problem since!"

Margaret J. Forest Grove

★★★★★

"I had a list of 10 things that had been bugging me for months. Orion came over, worked through all of them, and left me with notes I actually understand. Worth every penny."

Robert B. Hillsboro

★★★★★

"My daughter lives across the country and couldn't help me with my email anymore. Orion came over, got me back into all my accounts, and showed me how to manage my passwords. Such relief!"

Dorothy L. Banks

★★★★★

"The remote session was so easy. I was worried about someone accessing my computer, but Orion explained everything and I felt in control the whole time. Computer runs so much faster now."

James K. Cornelius

Ready to experience tech help that actually helps?

Book Your Appointment

Service Area

Based in Washington County, Available Further

I provide in-home tech support throughout Washington County and welcome clients from surrounding areas as well.

Banks

Forest Grove

Hillsboro

Cornelius

North Plains

& more

Live somewhere else? No problem! Remote sessions work anywhere, and in-home visits can be arranged beyond these areas — just mention your location when booking and we'll work out the details.

Washington County, Oregon

FAQ

Common Questions

Everything you might want to know before booking.

Services are $80/hour for both in-home and standard remote sessions, billed by the minute. A 30-minute quick remote session is $40. There's also a free 15-minute consultation call to discuss your needs before booking. If we finish early, you pay less — you only pay for time actually used.

If something requires a special part, vendor support, or is outside my expertise, I'll tell you early and help you understand the best path forward. You won't be charged for time spent on something I can't resolve, and I'll always give you a clear recommendation for next steps.

Your privacy matters. If we need to sign into accounts, you can type your passwords yourself while I guide you. I do not store your passwords or keep copies of personal information. You stay in control of your accounts at all times.

For remote sessions, I'll send you a simple link to click that lets me see your screen (with your permission). I'll guide you through everything step by step, and you can end the session at any time. It's like having me right there, just through your computer.

I help with Windows and Mac computers, tablets, smartphones, printers, scanners, Wi-Fi routers, and most home technology. If you're not sure whether I can help with something specific, just ask during the free consultation call.

I typically respond to inquiries within a few hours and can often schedule appointments within a day or two. For urgent situations, let me know and I'll do my best to accommodate.

Yes! Many clients book regular check-ins to keep their devices running smoothly and address new questions as they come up. After your first visit, you're always welcome to reach out with quick questions or book follow-up sessions.

I accept cash, check, and all major credit cards. Payment is collected at the end of each session.

I'm happy to help clients beyond Banks, Forest Grove, Hillsboro, and the immediate Washington County area. For in-home visits further out, we can discuss the details during your free consultation call — I just factor in travel time when scheduling. Remote sessions are available anywhere, of course!

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